Terms and Conditions

 

  1. At Chilterns Auction House, we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or participate in our auction events. By accessing or using our services, you consent to the terms outlined in this Privacy Policy.

    1. Information We Collect (a) Personal Information: We may collect personal information, such as your name, contact details, billing information, and other relevant information necessary for auction participation, payment processing, and customer support. (b) Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, and operating system, to enhance your browsing experience and improve our website’s functionality.

    2. How We Use Your Information (a) Personal Information: We may use your personal information to process auction bids, facilitate payment transactions, provide customer support, and communicate important auction-related updates. (b) Non-Personal Information: Non-personal information is collected for statistical analysis, website optimization, and security purposes. This information helps us understand user preferences and improve our services.

    3. Information Sharing and Disclosure (a) Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in conducting auctions, processing payments, or providing customer support. These service providers are obligated to maintain the confidentiality and security of your information. (b) Legal Requirements: We may disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or investigate potential violations.

    4. Cookies (a) Our website uses cookies to enhance your browsing experience and personalize content. Cookies are small text files stored on your device that enable the website to recognize and remember your preferences. By using our website, you consent to the use of cookies. (b) You have the option to disable or manage cookies through your browser settings. However, please note that certain website features may not function properly if cookies are disabled.

    5. Data Security We implement appropriate security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute data security.

    6. External Links Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their respective privacy policies before providing any personal information.

    7. Children’s Privacy Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to have the information removed.

    8. Changes to the Privacy Policy We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically for any updates.

    9. Contact Us If you have any questions or concerns regarding this Privacy Policy, please contact us at:

    Chilterns Auction House Website: www.chilternsauctionhouse.com Address: 63 – 66 Hatton Gardens, Fifth Floor, Suite 23, London, EC1N 8LE Email: info@chilternsauctionhouse.com Contact Number: +44 203 633 5778

    Please note that this is a sample Privacy Policy and should be tailored to your specific company’s practices and legal requirements. It is recommended to consult with legal professionals